Privacy Policy

Laxzo Ltd is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018 and General Data Protection Regulation - GDPR). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future for marketing purposes unless you have given us your explicit consent. We will provide you with the opportunity to refuse any marketing email from us in the future.


This privacy policy sets out how Laxzo uses and protects any information that you give Laxzo when you use this website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Laxzo may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are comfortable with any changes.


What We Do Not Store


We do not store credit card details, nor do we share customer details with any 3rd parties.


What We Collect


We may collect the following information:


- Name

- Contact information, including email address and phone number

- Demographic information, such as postcode, preferences, and interests

- Other information relevant to customer surveys and/or offers


For the exhaustive list of cookies we collect, please see the "List of cookies we collect" section below.


What We Do With the Information We Gather


We require this information to understand your needs and provide you with a better service, and for the following reasons:


- Internal record keeping.

- We may use the information to improve our products and services.

- We may periodically send promotional emails about new products, special offers, or other information that we think you may find interesting using the email address you have provided.

- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.


Google Analytics


Our site uses Google Analytics, and Google collects certain data, details of which can be found in this link [Google Privacy Policy & Principles](link_here).




We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to Other Websites


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website's data practices. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. Exercise caution and look at the privacy statement applicable to the website in question.


Controlling Your Personal Information


You may choose to restrict the collection or use of your personal information in the following ways:


- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes by anybody.

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at


We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information that we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held about you, please write to 190 Acton Lane, London NW10 7NH.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


List of Cookies We Collect


The table below lists the cookies we collect and what information they store:


- CART: The association with your shopping cart.

- CATEGORY_INFO: Stores the category info on the page, allowing for quicker page display.

- COMPARE: The items you have in the Compare Products list.

- CURRENCY: Your preferred currency.

- CUSTOMER: An encrypted version of your customer ID with the store.

- CUSTOMER_AUTH: An indicator if you are currently logged into the store.

- CUSTOMER_INFO: An encrypted version of the customer group you belong to.

- CUSTOMER_SEGMENT_IDS: Stores the Customer Segment ID.

- EXTERNAL_NO_CACHE: A flag indicating whether caching is disabled or not.

- FRONTEND: Your session ID on the server.

- GUEST-VIEW: Allows guests to edit their orders.

- LAST_CATEGORY: The last category you visited.

- LAST_PRODUCT: The most recent product you have viewed.

- NEWMESSAGE: Indicates whether a new message has been received.

- NO_CACHE: Indicates whether it is allowed to use cache.

- PERSISTENT_SHOPPING_CART: A link to information about your cart and viewing history if you have asked the site.

- POLL: The ID of any polls you have recently voted in.

- POLLN: Information on what polls you have voted on.

- RECENTLYCOMPARED: The items you have recently compared.

- STF: Information on products you have emailed to friends.

- STORE: The store view or language you have selected.

- USER_ALLOWED_SAVE_COOKIE: Indicates whether a customer allowed the use of cookies.

- VIEWED_PRODUCT_IDS: The products that you have recently viewed.

- WISHLIST: An encrypted list of products added to your Wishlist.

- WISHLIST_CNT: The number of items in your Wishlist.